Simple Energy

  1. Cancellation Period:

    • There is often a specific period within which you can cancel your reservation without incurring additional charges. This period may vary from a few minutes to several hours before the scheduled rental time.
  2. Cancellation Fees:

    • If you cancel outside the allowed cancellation period, you may be charged a cancellation fee. The amount of the fee can vary.
  3. Refund Eligibility:

    • Refund policies may differ. Some services may offer full or partial refunds depending on when you cancel, while others may not provide any refunds.
  4. Method of Refund:

    • The method through which refunds are processed may vary. It could be refunded to the original payment method, as credit for future rentals, or through another method specified by the rental service.
  5. No-Show Policy:

    • Some services may have a policy regarding no-shows, where you fail to pick up the scooter at the scheduled time without canceling in advance. This may result in additional fees.
  6. Force Majeure:

    • There might be a clause related to force majeure, which refers to unforeseeable circumstances that prevent the fulfillment of a contract. In such cases, cancellation fees may be waived.
  7. Exceptions:

    • The policy might outline specific situations or events where cancellation fees are waived or reduced.